Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes, we have several licensed agents and a licensed Principal Broker. -
Can you put the money directly into my account?
Yes, we do direct deposit into your account. -
Do I get to see the lease or sign it?
It is not necessary for you to sign the lease. As the property managers, we sign the lease. You may have a copy of it upon request. -
Do you sell real estate too?
Yes, absolutely! We'd be happy to help you sell your property. Many of our owners choose to list with us because we've already built a relationship through managing their home, and we know the property well. We have extensive experience helping owners successfully sell their homes and would love the opportunity to help you through the process when the time is right. -
How and when do I get my checks?
Your payments are made electronically via direct deposit. Owner distributions are processed on the 10th of each month. If the 10th falls on a weekend, payment will be made on the last business day before the weekend. -
How is rent collection handled?
Our tenants can pay rent by check or money order in the office, by electronic payment in our software system through their tenant portal, direct payments from their bank, or military allotment. We don’t accept cash. -
How long of a lease do you sign?
Leases are a minimum of one year. Any requests for longer than one year will be sent to the owner for approval. -
How much security deposit do you charge the tenant?
Our security deposit is equal to the amount as one month’s rent. -
How soon can you start managing my property?
We can start the process immediately. Usually after a phone or email conversation, a representative will come to the property to view the home, answer your questions, go over pricing, and discuss move out conditions with items such as cleaning, carpet cleaning or painting. -
What type of properties do you manage?
We manage single family and multi-family homes. -
How do you determine the rental price for my property?
We perform a detailed rental market analysis using current market conditions, comparable properties, location, amenities, and local demand. Our goal is to help you achieve the highest rental rate the market will support while minimizing vacancy. -
How do you screen tenants?
Our comprehensive tenant screening process includes credit history, income and employment verification, debt-to-income analysis, rental history, eviction screening, criminal background checks, and landlord references. We evaluate the overall applicant to help place qualified tenants in your property. -
How do you handle maintenance requests?
Tenants can submit maintenance requests through their online portal 24/7. We coordinate repairs through our maintenance platform and work with trusted vendors to address issues promptly while keeping owners informed throughout the process. We also have a staff member on call during evenings and weekends to respond to emergency maintenance needs. -
How often do you inspect my property?
We conduct move-in and move-out inspections and offer periodic property inspections throughout the lease term. These inspections help identify maintenance concerns early, verify lease compliance, and protect the condition of your investment. -
What areas do you serve?
Copper Key Realty & Management provides property management services throughout Clarksville, Fort Campbell, Montgomery County, Robertson County, and surrounding communities. Contact our team to discuss your property's location and management needs.

